Privacy Policy

Electronics Repairs
Last Updated: 21 September 2025

1. Introduction

This Website Privacy Policy explains how Electronics Repairs (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit or interact with our website: electronicsrepairs.co.uk.

We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the terms of this policy.

2. Who We Are

Electronics Repairs
Address: 1D Sligo Road, Enniskillen, BT74 7JY
Phone: 07719888909
Email: info@electronicsrepairs.co.uk
Website: www.electronicsrepairs.co.uk

We act as the Data Controller for the personal information collected on this website.

3. Information We Collect

We may collect the following types of data when you visit or interact with our website:

A. Information You Provide Directly

Contact form submissions (name, email, phone number, message)
Booking requests and repair enquiries
Newsletter signup (if applicable)

B. Automatic Information Collected

IP address
Browser type and version
Pages viewed and time spent on the website
Device type and operating system
Referring websites

This information is collected through cookies and analytics tools such as Google Analytics, Facebook Pixel, or similar services.

4. How We Use Your Information

Your data may be used for the following purposes:

To respond to enquiries submitted via contact forms
To process bookings and service requests
To improve website performance and user experience
To monitor website traffic and analytics
For security, fraud prevention, and debugging
To send updates or promotional messages (only if you opt in)

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies to:

Improve site functionality
Store user preferences
Analyse website traffic and performance
Assist with advertising and remarketing (e.g., Google or Facebook ads)

You will be presented with a cookie consent banner allowing you to accept or decline non-essential cookies.

You can also disable cookies at any time through your browser settings.

6. Legal Basis for Processing

We process personal data on the following lawful bases:

Consent – For marketing and optional cookies
Contract – When you request a service or booking
Legitimate interest – To maintain and improve our website
Legal obligation – When required by law

7. Data Sharing

We may share data with:

Website hosting providers
Analytics providers (e.g., Google Analytics)
Payment processors (if website payments are enabled)
IT support or security services
Advertising platforms (if consent is given)

All third-party services are required to follow strict data protection standards.

8. Data Storage and Retention

We store personal data only for as long as necessary to:

Respond to enquiries
Provide services
Meet legal requirements (e.g., tax purposes)

Website form submissions and logs are typically stored for 6–24 months, depending on purpose and security policies.

9. Your Rights

You have the following rights under UK GDPR:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to certain processing activities
Right to withdraw consent at any time

To exercise your rights, contact:
info@electronicsrepairs.co.uk

10. Security Measures

We use appropriate technical and organisational measures to protect your data, including:

Secure hosting
Encrypted connections (SSL/HTTPS)
Firewall and malware protection
Access controls and regular audits

However, no online system is completely secure, and we cannot guarantee 100% protection.

11. Links to External Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of these websites.

12. Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Electronics Repairs
info@electronicsrepairs.co.uk
07719888909
1D Sligo Road, Enniskillen, BT74 7JY